Ejuu for families
Privacy notice.
How Ejuu currently handles family data.
Updated October 4, 2026
Ejuu is operated by Qwiky Mart LLC. Contact support@ejuu.app for privacy questions or account-deletion requests. Our mailing address is 7875 Hoertz Rd, Parma, OH, United States. Telephone: (216) 256-8254. This notice describes the current Ejuu service.
Parent accounts and tablet connections
The parent service stores your account email and authentication records, tablet connection identifiers, an optional tablet nickname and avatar choice, the tablet’s last reported minute balance and connection time, time-adjustment commands with their delivery status, and aggregate totals reported by the tablet for learning rewards, other rewards including chores, parent bonuses, playtime used and parent removals. It also stores requested and reported protection and learning settings, pending chore identifiers and approval decisions, whether extra credit is awaiting review, and learning activity summaries recorded by the updated paired tablet: subject, grade, challenge level, attempt and completion times, answer-attempt and first-try totals, status, earned minutes, and the app-authored questions, correct answers and challenge prompts for new activities. Authentication is handled through Supabase.
Pairing codes expire and can be claimed once. The tablet’s connection credential is stored encrypted on the tablet. A nickname does not need to contain a child’s real name. The avatar picker uses colored shapes; it does not upload photos.
What stays on the tablet
The current app keeps its saved time ledger, detailed learning progress, scratchpad drawings, written research responses and sources, and PIN verification data on the tablet. The parent connection sends the settings and summaries described above; it does not sync individual question answers to the parent dashboard.
When you enable Accessibility-based tablet protection, Ejuu uses app activity on the tablet to account for playtime. The connection feature does not upload screen text, browsing history or videos.
Why information is used
Account and connection records let you sign in, connect your tablet, identify it, and send bonuses without awarding the same command twice. Our hosting providers retain technical request records to operate and protect the service. These can include IP addresses, approximate location inferred from IP addresses (such as city, region and country), browser or app user-agent information, request URLs and query strings, request times, response codes, and network security fingerprints. Ejuu does not request GPS location.
Supabase provides the account and database services. Resend delivers parent account confirmation, sign-in recovery and other requested account emails on our behalf. It receives the destination email address, email content and delivery information. These account emails do not contain tablet learning history or child responses. The website is hosted on Cloudflare Pages, and the domain uses Cloudflare. The parent website serves its font files from its own hosting. Hosting services may receive the technical network information described above when your device connects.
Retention and deletion
Account, tablet-connection and learning records support your family controls and progress history while you use the service. Following a verified deletion request, we remove the account and directly linked records from the active Ejuu database. Records needed for an unresolved payment, security incident or legal obligation may require separate handling; support will explain any applicable exception. Hosting and payment providers may retain technical logs, backup copies or transaction records under their own retention obligations. These are separate from the active Ejuu database and are not instantly erased by an account deletion.
Tablet-local progress and saved minutes remain on the tablet until its app data is cleared. Turn protection off before clearing app data or uninstalling. We do not sell family data or use it for advertising.
Children and parent controls
Ejuu is intended for children ages 4–12 with an adult parent or guardian managing setup. Children do not need to provide a real name, email address or photo to complete local learning activities. Cloud pairing is optional and shares the records described above with the connected parent account. Parents can request access, correction or deletion, and stop new cloud sharing by disconnecting the tablet. Contact us if you believe a child connected a tablet without your permission.
Your choices
You can change the nickname and avatar in parent controls, sign out on your phone, disconnect the parent phone in the tablet’s Parent area, or turn off tablet protection. Disconnecting is not a cloud-account deletion request.
To request review or deletion of your Ejuu account information, email support@ejuu.app from your sign-in email address. See Delete my Ejuu account and data for instructions. You may also sign in and submit a verified request on the support page. A request is reviewed before deletion; it is not an immediate account deletion. Do not uninstall or clear tablet data unless you intend to lose the locally saved progress and minutes.